The Influence of Four‑Box Business Model on Employee Engagement in Post‑COVID‑19: Company Performance as the Moderator
dc.contributor.author | Zi Ning, Zhu | |
dc.contributor.author | Ramendran SPR, Charles | |
dc.contributor.author | Lai Soon, Wong | |
dc.contributor.author | Fernández-Alcalá, Rosa | |
dc.contributor.author | Garcia-Marti, Elia | |
dc.date.accessioned | 2024-01-26T08:33:05Z | |
dc.date.available | 2024-01-26T08:33:05Z | |
dc.date.issued | 2023-11-28 | |
dc.description.abstract | This research investigates the influence of four-box business model and its components on employee engagement, in accordance with the theoretical foundation of organizational commitment theory. The moderating effect of company performance on the relationship between four-box business model and employee engagement was also determined. This study employed quantitative methodology by gathering data from targeted Chinese SMEs via questionnaire during the post-COVID-19 period. Descriptive study and structural equation modelling were performed on 238 qualified data by using SPSS and AMOS software. This research reveals that employee engagement is highly impacted by four-box business model and its components. The components of four-box business model, i.e. customer value proposition, profit formula, key resources and key processes all show significant effect on employee engagement. Besides, company performance positively moderates the impact of four-box business model on employee engagement. However, on single factor level, the company performance only moderate on the relationship between key resources, key processes and employee engagement. As a conclusion, this research recommended that company management to employ the four-box business model on its operation and extensively pay attention to the impact of model on varying company performance. | es_ES |
dc.identifier.citation | Zhu, Z. N., Ramendran SPR, C., Wong, L. S., Alcala, R. F., & Garcia-Marti, E. (2023). The Influence of Four-Box Business Model on Employee Engagement in Post-COVID-19: Company Performance as the Moderator. Journal of the Knowledge Economy, 1-25. | es_ES |
dc.identifier.issn | 1868-7865 | es_ES |
dc.identifier.other | 10.1007/s13132-023-01636-8 | es_ES |
dc.identifier.uri | https://doi.org/10.1007/s13132-023-01636-8 | es_ES |
dc.identifier.uri | https://hdl.handle.net/10953/1671 | |
dc.language.iso | eng | es_ES |
dc.publisher | Springer | es_ES |
dc.relation.ispartof | Journal of the knowledge economy (2023); | es_ES |
dc.rights.accessRights | info:eu-repo/semantics/openAccess | es_ES |
dc.subject | four-box business model | es_ES |
dc.subject | employee engagement | es_ES |
dc.subject | company performance | es_ES |
dc.subject | organizational commitment theory | es_ES |
dc.title | The Influence of Four‑Box Business Model on Employee Engagement in Post‑COVID‑19: Company Performance as the Moderator | es_ES |
dc.type | info:eu-repo/semantics/article | es_ES |
dc.type.version | info:eu-repo/semantics/publishedVersion | es_ES |
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