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The Influence of Four‑Box Business Model on Employee Engagement in Post‑COVID‑19: Company Performance as the Moderator

dc.contributor.authorZi Ning, Zhu
dc.contributor.authorRamendran SPR, Charles
dc.contributor.authorLai Soon, Wong
dc.contributor.authorFernández-Alcalá, Rosa
dc.contributor.authorGarcia-Marti, Elia
dc.date.accessioned2024-01-26T08:33:05Z
dc.date.available2024-01-26T08:33:05Z
dc.date.issued2023-11-28
dc.description.abstractThis research investigates the influence of four-box business model and its components on employee engagement, in accordance with the theoretical foundation of organizational commitment theory. The moderating effect of company performance on the relationship between four-box business model and employee engagement was also determined. This study employed quantitative methodology by gathering data from targeted Chinese SMEs via questionnaire during the post-COVID-19 period. Descriptive study and structural equation modelling were performed on 238 qualified data by using SPSS and AMOS software. This research reveals that employee engagement is highly impacted by four-box business model and its components. The components of four-box business model, i.e. customer value proposition, profit formula, key resources and key processes all show significant effect on employee engagement. Besides, company performance positively moderates the impact of four-box business model on employee engagement. However, on single factor level, the company performance only moderate on the relationship between key resources, key processes and employee engagement. As a conclusion, this research recommended that company management to employ the four-box business model on its operation and extensively pay attention to the impact of model on varying company performance.es_ES
dc.identifier.citationZhu, Z. N., Ramendran SPR, C., Wong, L. S., Alcala, R. F., & Garcia-Marti, E. (2023). The Influence of Four-Box Business Model on Employee Engagement in Post-COVID-19: Company Performance as the Moderator. Journal of the Knowledge Economy, 1-25.es_ES
dc.identifier.issn1868-7865es_ES
dc.identifier.other10.1007/s13132-023-01636-8es_ES
dc.identifier.urihttps://doi.org/10.1007/s13132-023-01636-8es_ES
dc.identifier.urihttps://hdl.handle.net/10953/1671
dc.language.isoenges_ES
dc.publisherSpringeres_ES
dc.relation.ispartofJournal of the knowledge economy (2023);es_ES
dc.rights.accessRightsinfo:eu-repo/semantics/openAccesses_ES
dc.subjectfour-box business modeles_ES
dc.subjectemployee engagementes_ES
dc.subjectcompany performancees_ES
dc.subjectorganizational commitment theoryes_ES
dc.titleThe Influence of Four‑Box Business Model on Employee Engagement in Post‑COVID‑19: Company Performance as the Moderatores_ES
dc.typeinfo:eu-repo/semantics/articlees_ES
dc.type.versioninfo:eu-repo/semantics/publishedVersiones_ES

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